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Ayudar a los clientes a obtener ventajas competitivas

Con el análisis de datos, garantizamos mejores decisiones.

CONSULTORIA

Asesoramos a las empresas sobre cómo abordar cada problema que surge del sistema, entendiendo sus expectativas, organización y objetivos. Te ayudamos a ser flexible, eficiente y competitivo sugiriendo soluciones basadas en nuestra experiencia. Te guiaremos y ayudaremos de principio a fin. Tenemos la capacidad y la experiencia para explicarte las soluciones que necesitas para seguir adelante, independientemente de lo complejas que sean tus dudas.

  • Tratamiento, apertura y gestión de errores de los mismos.
    Estudio de posibles desarrollos, así como su análisis para su presentación, seguimiento y puesta en marcha.
  • Capacitación para la gestión de todos los módulos contratados por “La Agencia” y nuevos módulos o nuevas herramientas que existan en el sistema, así como los nuevos que se incorporen.
  • Capacitación en la revisión de errores y opciones para su manejo.
    Asesoramiento para la configuración de los diferentes tipos de precios que se podrían tener según los distintos tipos de clientes conectados, y si fuera necesario se gestionarán durante un tiempo previamente acordado con “La Agencia”.
  • Configuración de cualquier funcionalidad del sistema, a nivel de cliente, que se requiera para el correcto uso de la herramienta según las características de “La Agencia”.
  • Estudio y propuesta de soluciones internas en el sistema, para las diferentes funcionalidades y problemas generados en las distintas divisiones de la empresa (contabilidad / operaciones / producto, etc.).
  • Sugerencias y evaluación de posibles integraciones, tanto de clientes como de proveedores, según las características del negocio de “La Agencia”, así como asesoramiento en su configuración.
cons

Principales Beneficios de nuestros servicios

  • Detección de errores de plataforma, priorizando al máximo su resolución para evitar posibles inconvenientes a los clientes.
  • Aumente la competitividad de su negocio, con resultados tangibles.
  • En términos económicos, la empresa debe ser consciente de que se trata de una inversión y que sus resultados, una vez aplicados, superarán el valor invertido.

Preguntas Frecuentes

Es fácil si tienes contratado el módulo de “Call Center”. Con este módulo puedes simular la búsqueda de la agencia en cuestión. Se hace posible buscar productos internos y / o externos; también se puede filtrar por proveedor, e Incluso es posible descargar los xml de solicitudes y respuestas de disponibilidad de proveedores externos, además, desde el Call Center puedes, como administrador de la agencia, modificar la reserva, crear presupuestos, eliminar condiciones (restricciones) que afectan que los resultados se muestren para asi confirmar reservar que los proveedores les hayan confirmado por otra via que no sea directo por el sistema.

Existe una forma rápida de agrupar los contratos de venta a traves de la funcionalidad: “Markup Multi-alojamiento”. Se puede aplicar a conveniencia de la agencia: por destino, por cadena hotelera, por temporada, por grupo de productos, por tipo de contrato, por hotel, y se puede hacer por un cliente o grupos clientes, según decida la empresa.

The best IT solution for your Travel Agency

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