OPTIMIZATION
Advanced data analysis is creating new opportunities for travel agencies, this analysis can be converted into potential benefits for companies. However, we find that a very low percentage of entities combine human resources, tools, data, and the right management to carry out goals. USA Take Off offers Business process optimization (BPM) using Juniper system tools.
- Data transfer analysis by customer and supplier.
- Proposals for possible traffic optimization actions to achieve better reconversion.
- Analysis of the data, as well as the product creation lists (templates), client-supplier, and supplier-client to achieve the quality in sales.
- Errors analysis and possible causes. Suggest actions to take to improve system performance.
- Market trends studies to improve and adjust product conditions, using system performance and optimization tools.
Key Benefits of the Service
It is paramount for the reservation process to be as efficient and economic as possible. To do so it is needed that the cost to transfer data is counterbalanced by the reserve quantity. It is also important for clients to receive the whole product requested in the most expeditious manner and that the providers consider it a project which needs to be important, organized, and optimized.
- We help companies understand customer behaviors
- Analysis of opportunities to achieve better company benefits.
- Reduce costs on indicators such as Data Transfer
- Analysis of market trends and their direct application in the project.
- Focus the company’s efforts on products where there is the greatest competitive advantage
- Possibility of creating new strategies to market the products.
Frequently Asked Questions
- Identifies. We look for possible obstacles that affect the efficiency of the system as a whole. To do so, we analyze multiple variables such as client petition (quantity and weight), as well as wait and response times, the areas and hotels requested, bugs in the system by providers, Look2Book, etc.
- Propose and Implement. We apply the necessary changes to make the process of reservation as possible. We elaborate templates for both clients and providers, we diversify the credentials depending on the type of clients, we set up the configuration time of clients and providers, we also propose integrations with clients and providers, among others.
- Monitor. Like in any other process in constant change, due to an addition of new clients, providers, commercial decisions, change in the market trends, etc, we maintain a constant revision of the parameters of the system to work in a fast and precise manner to avoid disconnections of clients-providers because of performance issues within the Juniper Platform.
Ideally, the most important modules of the Juniper platform are Business Intelligence and Excel Add-ON. Both give access to the data that the agency uses inside the Juniper platform and will give us the opportunity to revise the different groupings of statistics layer by layer, meaning clients, providers, reservations, and other indicators; both in real-time and historically.
The templates that Juniper uses in the system is a list of hotels, defined in Excel format, that contains the hotel codes. Once it is uploaded to the client and/or for the supplier, these become the basis for the requests between clients and suppliers.
It is convenient to use templates in those cases where it is necessary to direct and optimize requests, because these are redirected to hotels of interest, reducing unnecessary traffic, and making searches become reservations.