CONSULTING
We advise companies on how to tackle each problem that arises from the system, understanding their expectations, organization, and goals. We help you to be flexible, efficient, and competitive by suggesting solutions based on our experience. We will guide and help you from start to finish. We have the capability and experience to explain to you the solutions that you need to move forward, regardless of how complex your doubts may be.
- Errors management .
- Study of possible developments, as well as their analysis for presentation, monitoring, and start-up.
- Training for the management of all the modules contracted by “The Agency” and new modules or new tools that exist in the system, as well as the new ones that are incorporated.
- Training in the revision of errors, and options for their management.
- Advice for the configuration of the different types of prices that could be had according to the different types of connected clients, and if necessary they will be managed for a time previously agreed with “The Agency”.
- Configuration of any functionality of the system, at the client level, that is required for the proper use of the tool according to the characteristics of “The Agency”.
- Study and proposal of internal solutions in the system, for the different functionalities and problems generated in the different divisions of the company (accounting/operations/product, etc.).
- Suggestions and evaluation of possible integrations, both customers and suppliers, according to the characteristics of the business of “The Agency”, as well as advice on their configuration.
Key Benefits of our Services
- Detection of platform errors, prioritizing their resolution as much as possible to avoid possible inconveniences to the clients.
- Increase the competitiveness of your business, with tangible results.
- In economic terms, the company must be aware that it is an investment and that its results, once applied, will exceed the value invested.
Frequently Asked Questions
It is easy if you have contracted the Call Center module. With this module, you can simulate the search for the agency in question. It becomes possible to search for internal and/or external products; also one can filter by provider, and it is even possible to download request logs and availability responses from external hosting providers. Also, from the Call Center, you can, as an agency administrator, modify the reservation.
There is a quick way to group sales contracts: the Markup Multi-accommodation. It can be applied at the agency’s convenience: by destination, by a hotel chain, by season, by product group, by type of contract, by the hotel, and to award one or more clients, as decided by the company.